Our Culture

As a member of the North Shore Healthcare family, our center’s dedicated healthcare professionals strive to deliver quality care to those who have chosen us. Lake Country Health Services’ goal is to create an environment that affords our residents the opportunity to be a partner in the care they receive, to develop trusting relationships with our caregivers, and to reach their highest level of independence. We are passionate about making our center The Right Choice for you or your loved one.
We have been serving Waukesha, Washington, Dane, Milwaukee, and Dodge counties since 2009. Our center is nestled in Kettle Moraine State Park surrounded by beautiful lakes and is conveniently located near ProHealth Care and Aurora Hospitals.
In a recent customer service survey, we are proud to share that 90% of our residents rated their overall stay as good to excellent.

Leadership Team

Director of Therapy–Joe Milazzo

“You really can impact someone’s life by helping them regain their independence and return home. Most people say their goal when they get here is “to get home” and we strive to meet that goal for each one of our patients.”

Social Services Director–Marie Hafferman

“Throughout my career in healthcare, I have learned about every stage of life from children, to adults, and now the older population. My experiences have made me understand and have more compassion for those I care for. I enjoy working with people and making a difference in one’s life. I enjoy coming to work and working with the team here at Lake Country. I know we work hard and make a difference for the population we serve.”

Admissions–Katie Lindbolm

“I am very passionate about Lake Country Health Services. I have personal experience with my own family members being in long term care, so I am able to bring this perspective to families I meet with and provide support to them.”